These Terms and Conditions govern your access to and use of the Website (defined below) among other things. By using this Website, you affirm that you are of legal age to enter into these Terms and Conditions, or, if you are not, that you have obtained parental or guardian consent to enter into these Terms and Conditions and your parent or guardian consents to these Terms and Conditions on your behalf. If you violate or do not agree to these Terms and Conditions, then your access to and use of the Website is unauthorized. You shall not use this Website if you are not competent to contract under the applicable laws, rules and regulations.


Only persons who can enter into legally binding contracts as per Indian Contract Act, 1872, i.e. persons who are 18 years of age or older, are of sound mind, and are not disqualified from entering into contracts by any law, can use and access Maple Leaf Project. If you are a minor i.e. under the age of 18 years, you may use Maple Leaf Project only with the involvement of a parent or guardian.


3.1. In order to use Maple Leaf Project and avail the Services, you will have to register on Maple Leaf Project. Registration is a one-time process and is free of cost. You may register in one of the following ways:

3.1.1. By creating a Maple Leaf Project account: You can register by providing relevant information, such as your name, gender, and such other details relevant for creating an account. Your login ID and password will be created basis the information provided by you, which you can use to access your Maple Leaf Project account at any time.

3.1.2. By using a third-party account: You may use the login credentials from any third-party accounts maintained by you (for example, Google or Facebook). If you use such third party account, you will also be subject to specific terms and conditions applicable to such account, as may be imposed by the relevant third-party.

Your credentials shared by you at the time of registration and your Maple Leaf Project login ID and password are referred to as “Account Information”.

3.2. You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the Account Information and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You will at all times keep your Account Information current and accurate. You can access and update much of the Account Information you provided us with in the ‘Your Account’ area of the website.


Your use of, the Services, and access to the Maple Leaf Project Content ( as defined below) is subject to a limited, revocable and non-exclusive license which is granted to you when you register on Maple Leaf Project. You will use Maple Leaf Project solely for identifying products, carrying out purchases of products and processing returns and refunds, in accordance with Return and Refund Policy, for your personal use only and not for business purposes.

Please note that at all times reserves the right to refuse your access to Maple Leaf Project, terminate/deactivate your account, remove or edit content on Maple Leaf Project, at its discretion.


User agrees to defend, indemnify and hold harmless Maple Leaf Project, its employees, directors, officers, agents and their successors and assigns and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney’s fees, caused by or arising out of claims based upon the use of User’s actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this Agreement or arising out of the User’s infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or Termination of this Agreement.


This Website is created and controlled by Maple Leaf Project in Mumbai, India and the laws of India shall apply. This agreement is governed and construed in accordance with the Laws of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Mumbai, Maharashtra, India, in all disputes arising out of or relating to the use of the Website. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions, including without limitation this paragraph. You agree to indemnify and hold Maple Leaf Project, its subsidiaries, affiliates, directors, officers and employees, harmless any claim, demand, or damage, including reasonable attorneys’ fees, asserted by any third party due to or arising out of your use of or conduct on the Website.


Maple Leaf Project and other names, graphics, logos, and icons identifying Maple Leaf Project or its products or services are the proprietary marks of Maple Leaf Project. These IPR’s may not be used in connection with any product or service that is not offered by Maple Leaf Project, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Maple Leaf Project.


These Terms and Conditions, together with Privacy Policy, and other rules and policies posted on the site, which are hereby incorporated as set forth fully in these Terms and Conditions, constitute the entire agreement between you and Maple Leaf Project with respect to your use of and material available through the Website, and they supersede all prior or contemporaneous communications and proposals between you and Maple Leaf Project with respect to this Website. Any rights not expressly granted in these Terms and Conditions are reserved.


Maple Leaf Project welcomes your comments about your experiences shopping with us and your suggestions about how to improve this Website. Any comments, ideas, suggestions, initiation, or any other content you contribute to Maple Leaf Project or this site (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for Maple Leaf Project to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, display worldwide, or act on such content, without additional approval or consideration, in any, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You represent and warrant that you own or otherwise control all of the rights to the content that you contribute to this Website and that use of your content by Maple Leaf Project will not infringe upon or violate the rights of any third party.


You may submit any grievance with respect to Maple Leaf Project or the Services, including with respect to any abuse on Maple Leaf Project including any discrepancies or grievances with respect to access or usage of Maple Leaf Project in violation of these Terms of Use by any person, to the Grievance Officer at:

        Name:Manali Shah
        E-mail ID:cs@mapleleafproject.in

The terms and conditions of sale as set out herein (“ Terms of Sale”) constitute an agreement between the person/ entity listed as seller (“we”, “us” or “our”) on the portal Mapleleafproject.in and its corresponding mobile application (collectively, “MLP”) and you (“ you” or “your”) and govern your purchase of the products (“Product(s)”) from us on or through Maple Leaf Project. By placing an order for any Product with us or making a purchase of Product, you expressly agree to be bound by these Terms of Sale.

These Terms of Sale are in addition to various agreements, Service Terms, Privacy Policy, Terms of Use and all other policies of Maple Leaf Project. These Terms of Sale constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

          1. Our Contract of Sale

1.1. Listing and display of a Product by us on Maple Leaf Project is our invitation to you to make an offer for purchase of such Product. Likewise, the placement of an order on Maple Leaf Project by you is your offer to buy the Product(s) from us.

1.2. Once you have placed an order with us for purchase of a Product, you will receive an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation”). The Order Confirmation is merely an acknowledgement that we have received your order and does not signify our acceptance of your offer.

1.3. We only accept your offer and conclude the contract of sale for a Product ordered by you, when the Product is shipped or dispatched to you and an e-mail confirmation is sent to you that the Product has been shipped or dispatched to you (the “Shipment Confirmation”). We reserve the right, at our sole discretion, to refuse or cancel any order for any reason whatsoever before sending Shipment Confirmation to you.

1.4. If your order is dispatched in more than one package, you may receive separate Shipment Confirmations for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the Product(s) specified in that Shipment Confirmation.

1.5. Your contract is with us and you confirm that the Product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. Please note that we sell Products only in quantities which correspond to the usual requirements of an average household. This applies both to the number of Products ordered within a single order and the placing of several orders for the same Product where the individual orders comprise a quantity typical for a normal household.

1.6. You can cancel your order for a Product at no cost at any time before we send the Shipment Confirmation relating to that Product.

1.7. All orders placed on Maple Leaf Project are subject to the availability of such Product, our acceptance of your offer as per the above and your continued adherence to these Terms of Sale.

1.8. We use Shiprocket & Pickrr as our logistics partner. You can track your order here at: mapleleafproject.in/tracking

Refund & Return

Return & refund of each product is mentioned on product detailed page. For more details you can check Refund and Returns Policy Page. We don’t offer refund for order cancellation after product being dispatched. You can cancel order in case, you received a wrong or damaged product, Expired product.

Cancellation Policy

We accept cancellation request before shipping. Once the order is sent to our delivery partners. Cancellation request will be rejected. In case of prepaid orders, If buyers refuse to accept the order RTO charges will be deducted & refund will be procced after quality verification of returned item. In COD base order if a user cancelled to consecutive orders without valid reason after shipping, their account be be banned from mapleleafproject.in and they will not be allowed to place any future orders.

Shipping Policy

We generally ships order within 24 hours from ordered time. Our Standard time of order delivery is 3 – 7 Business days. If, you opt for Express shipping available at checkout than time is reduced 2 – 5 Working days. We do offer 1 & 2 day delivery for selected pincodes provided by our shipping partners. If any uncertain delays our shipping partners notify you with timely notification Via SMS & email. Also, you have choice to opt for WhatsApp Notification. For any other shipping related query you can directly reach out us. To track your order please visit order tracking page. Click here to track your order.


All prices are listed in Indian Rupees. Price, as displayed, is inclusive of all applicable taxes.

Our payment partner is Razor pay. We do not store any credit or debit card information on our website.


We may use third-party service providers to monitor and analyze the use of our service.

GOOGLE ANALYTICS- The site uses Google analytics, a web and mobile analytics service provided by Google, Inc. (“Google”). It is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt –out of having made your activity on the services available to Google Analytics by installing the Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://policies.google.com/privacy?hl=en

FACEBOOK PIXEL- Maple leaf project has a privacy policy that contains a clause about the site’s use of Facebook pixel. The clause explains that Facebook Pixel ‘allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad’. The company also advises that this data is stored by Facebook:

These allow user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad the data collected in this way is anonymous to us i.e., we do not see the personal data of individual users.

REMARKETING ADS- Maple leaf project uses remarketing services to advertise on third party websites to you after you visited our service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Google Ad Words – Google Ad Words remarketing service is provided by Google Inc. you can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Twitter- Twitter remarketing service is provided by Twitter Inc. you can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page: https://twitter.com/privacy

Facebook – Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950 To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA https://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/, or opt-out using your mobile device settings.For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation


We will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond our reasonable control.

  1.  WAIVER

No provision in these Terms of Sale will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by us. Our consent to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.


If you have any questions or suggestions regarding our terms and conditions, please contact us at cs@mapleleafproject.in